FAQ About TADBEER MAF Domestic Workers Services Center

06 Aug

Posted by: maf admin

Category: FAQ About TADBEER MAF Domestic Workers Services Center

Hiring domestic workers in Dubai involves processes, regulations, and services that are often misunderstood. Whether you’re hiring a maid, nanny, cook, or elderly caregiver, you’ll encounter the term TADBEER, and more importantly, MAF Domestic Workers Services Center—one of Dubai’s trusted government-approved TADBEER service providers.

This FAQ list answers the most common questions people ask when it comes to domestic worker hiring, visa processing, documentation, and everything in between.

General Questions

What is TADBEER?
TADBEER is a UAE government initiative that regulates and facilitates the hiring of domestic workers through licensed centers.
Is MAF Domestic Workers Services Center a TADBEER center?
Yes, MAF is an authorized TADBEER service provider in Dubai.
Is TADBEER the same as MAF?
TADBEER is the government framework, and MAF is a licensed center operating under that framework.
What services does MAF Domestic Workers Services Center offer?
MAF provides visa processing, medical typing, Emirates ID applications, contract drafting, and recruitment of domestic workers.
Where is MAF Domestic Workers Services Center located?
MAF is based in Dubai and is accessible from most major areas in the city.

Hiring Domestic Workers

How do I hire a maid through MAF?
Visit the center or contact them. You’ll choose a package, review available profiles, and proceed with visa and contract processing.
What are the advantages of hiring a maid from MAF?
MAF ensures legal compliance, pre-screened candidates, full documentation, and end-to-end support from hiring to onboarding.
Can I hire a nanny through MAF?
Yes, you can hire full-time or part-time nannies, either on a live-in or live-out basis.
Are maids hired through MAF medically screened?
Yes, all workers undergo mandatory medical testing before placement.
Can I meet the maid before hiring?
Yes, clients can review profiles and conduct interviews prior to finalizing a hire.

Documentation and Legal Requirements

What documents do I need to hire from MAF?
You’ll need your Emirates ID, passport copy, visa copy (if applicable), salary certificate or labor contract, and tenancy contract.
Do I need to sponsor the worker?
Depending on the package, MAF can sponsor the worker or transfer sponsorship to you.
What is included in the employment contract?
Salary, working hours, duties, off days, accommodation terms, and termination clauses are all included.
Is the employment contract legally binding?
Yes, all contracts issued through TADBEER centers are registered and legally valid in the UAE.
How long does the visa process take?
Typically 5–10 working days, depending on the document availability and approvals.

Medical & Insurance

Is medical insurance mandatory?
Yes, health insurance is required for all domestic workers.
Who arranges the medical test for domestic workers?
MAF assists with typing, booking, and submission for Occupational Health Cards and related medical tests.
How often should medical tests be renewed?
Medical screening must be repeated during visa renewals, usually every 2 years.

Salary and Payments

What is the average salary for a live-in maid in Dubai?
Salaries vary based on nationality and experience.
How is the salary paid?
Salaries must be paid monthly, ideally through bank transfer for proof and accountability.
Are salary payments monitored by TADBEER?
Yes, salary disbursement records may be requested during inspections or renewals.

Replacement and Refunds

What if the maid doesn’t fit our family?
MAF offers a replacement period as part of most hiring packages.
Is there a refund policy?
Refund terms depend on the package chosen. Conditions apply based on the duration and reason for discontinuation.
Can I replace a maid after a few months?
Yes, subject to the terms and conditions of your contract with MAF.

Training and Support

Are maids and nannies trained?
Yes, many workers undergo basic childcare, housekeeping, and hygiene training before placement.
Does MAF offer orientation for employers?
Yes, the team provides guidance on best practices, worker rights, and employer obligations.

Other Services

Can I process a visa renewal through MAF?
Yes, MAF handles both new visa applications and renewals.
Do you offer part-time maids?
Yes, depending on availability and approval, part-time services are offered on a legal hourly basis.
Can MAF help me cancel a domestic worker’s visa?
Yes, visa cancellation and exit procedures are also managed by the center.
Does MAF assist in worker travel arrangements?
Yes, the center can help with exit permits, air tickets, and final settlements.

Common Concerns

What if the worker wants to change employers?
All such requests must be handled according to UAE labor law. MAF can guide both parties on proper procedure.
Is there a hotline for complaints?
Yes, MAF has customer support for resolving worker or employer concerns.
Can I change the contract terms later?
Any changes must be mutually agreed upon and re-registered with the proper authorities.
Are domestic workers entitled to days off?
Yes, workers are entitled to one day off per week and paid annual leave as per UAE law.
Is it legal to deduct salary for damages or losses?
Only under very specific and provable circumstances. It’s best to consult with MAF before making any deductions.

This list only scratches the surface. There are dozens more questions employers and workers ask every day. Whether you’re navigating the system for the first time or looking to switch services, MAF Domestic Workers Services Center is your trusted guide through the process—legal, efficient, and fully transparent.

Contact Us

Still have questions? Let us help you make the right decision.

Contact us at: info@maftadbeer.ae
MAF Domestic Workers Services Center
Serving families and domestic workers across Dubai with trusted expertise.